Terms of Service

1. “Service” means the Company’s web service, and its related functions, in which a User describes the video they want to make by voice or in writing (a script, a line or two of description, and so on) and the Service combines scene animation, AI narration, captions and the like into a video.
2. “User” means a person who agrees to these Terms, creates an account and uses the Service.
3. “Input” means the scripts, descriptions, images (logos, watermarks, etc.), setting values and the like that a User enters into or uploads to the Service.
4. “Output” means the videos, audio, captions and other results that the Service produces based on Inputs.
5. “Credit” means a unit of use that a User purchases for money, or that the Company grants free of charge, for using the features of the Service.
6. “Channel Connection” means the feature by which a User, by their own choice, links information about their YouTube channel or TikTok account to the Service.

1. The Company posts these Terms on the tellscene.com/terms page of the Service.
2. The Company may amend these Terms to the extent that it does not violate applicable laws. When amending the Terms, the Company states the effective date and the reason for the amendment and notifies Users on the Service screen or by email from 7 days before the effective date. Amendments that are unfavorable to Users or that are material are notified from 30 days before the effective date.
3. If, when announcing an amendment, the Company also announced that a User who does not express an objection by the effective date will be deemed to have agreed, and the User does not express an objection by the effective date, the User is deemed to have agreed to the amendment. A User who does not agree may stop using the Service and close their account.
4. Matters not set out in these Terms are governed by applicable laws such as the Act on the Consumer Protection in Electronic Commerce, Etc. (전자상거래 등에서의 소비자보호에 관한 법률) and the Act on the Regulation of Terms and Conditions (약관의 규제에 관한 법률), and by general commercial practice.

1. The Company provides the features described on the Service screens. The main features currently provided or planned are as follows.
   • Account and Credit management
   • Making videos from a spoken or written description, and voice, caption, music, aspect ratio and brand settings
   • YouTube and TikTok Channel Connection
   • Other features that the Company determines
2. Some features of the Service may be in preparation or may be released in stages. A feature in preparation cannot be used until it is released, and the Service screens indicate that it is in preparation. The Company makes no promise about the release date or final specifications of features in preparation.
3. The Company strives to provide the Service reliably. However, given the nature of the Service, it does not guarantee that the Service can be used at all times without interruption.

1. The login screen states that by continuing the User is deemed to agree to these Terms and the Privacy Policy. When the User has seen this notice and completes login with Google, Kakao or an email link, the User is deemed to have agreed to them, the Company is deemed to have accepted the application, and a contract of use is formed.
2. Only persons aged 14 or older may sign up. Sign-up with a legal guardian’s consent for children under 14 is not offered, and an account confirmed to belong to a person under 14 may be deleted.
3. Users must sign up using their own login method, and must not transfer, lend or share their account with others. Users are responsible for managing the social accounts and email accounts they use to log in. If theft of an account is suspected, the User must notify Support immediately, and the User bears losses arising from causes not attributable to the Company.
4. The Company may refuse sign-up or terminate the contract of use where a person signs up using another person’s information, is under age 14, or has previously had their use restricted for violating these Terms.

1. Users may close their account at any time on the account page.
2. When an account is closed, the account and related information are deleted in accordance with the Privacy Policy. However, records that must be retained under applicable laws are kept separately for the prescribed period.
3. When an account is closed, any Credits held are forfeited and cannot be restored. If you have unused Credits that are eligible for a refund, please request a refund under the Refund Policy before closing your account.

1. Credits are purchased by Users for money or granted free of charge by the Company, and are deducted when the features of the Service are used.
2. The prices of top-up products and the number of Credits each feature uses are shown on the top-up screen and on the screen for the relevant feature. Amounts shown are in Korean won (KRW).
3. Credits cannot be exchanged for cash, and cannot be transferred or lent to others.
4. Credits purchased for money are valid for 5 years from the date of the top-up, a period based on the commercial limitation period under the Commercial Act (상법). Credits whose validity period has passed expire, and the Company will notify Users on the Service screen or by email before they expire. The validity period and conditions of use of Credits that the Company grants free of charge are announced when they are granted.
5. Where a video could not be completed for reasons attributable to the Company and Credits were deducted, the Company will restore the deducted Credits or refund them under the Refund Policy.

1. Credits are topped up using the payment method shown on the payment screen, and payment is processed through the payment service provider Toss Payments. The Company does not store payment method information such as card numbers.
2. Payment is processed through the payment merchant account of another service operated by the Company (Streamize Co., Ltd.), bestme.kr, so “bestme” may appear on the payment window and on card statements. In every case, the seller is the Company.
3. Withdrawal of a purchase (청약철회) and refunds are governed by the Refund Policy. Withdrawal may be restricted for Credits that have already been used, and this is communicated on the payment screen before payment.

1. The Service uses generative artificial intelligence technology to create Outputs. Results may differ even for the same input, and Outputs may contain content that is inaccurate or differs from the facts, awkward pronunciation, captions or visuals, and expressions that differ from what was expected.
2. The Company does not warrant the accuracy, completeness, fitness for a particular purpose or lawfulness (including that third-party rights are not infringed) of Outputs. Users must review Outputs themselves before publishing, distributing or using them, and are responsible for their use. However, damages caused by the Company’s willful misconduct or gross negligence are governed by Article 18.
3. Where a law or the policy of a publishing platform (for example, YouTube) requires disclosing that content was made with AI, the User must check and comply with it. The Company may provide guidance on, or tools for, labeling AI-generated Outputs within the Service.
4. Outputs must not be used as a substitute for professional advice such as medical, legal or financial advice.

1. Rights in Inputs belong to the User or to the lawful rights holder.
2. The User permits the Company to store, copy, convert, process with artificial intelligence and display Inputs to the extent necessary to provide the Service. This includes creating and providing Outputs, responding to incidents and security checks. Before using Inputs beyond this scope, the Company will give notice in advance and obtain any necessary consent.
3. The User is responsible for ensuring that Inputs are lawful and do not infringe third-party rights (copyright, trademark, portrait rights, rights concerning one’s voice, personal information, and so on). To use another person’s face, voice, name, brand, works and the like, the User must obtain the necessary permission in advance.
4. If a dispute with a third party arises because of Inputs or Outputs, the User must resolve it at the User’s own responsibility, and if the Company suffers damage through the User’s fault, the User must compensate the Company to that extent.
5. The Company may stop processing, delete or restrict access to Inputs or Outputs for which an infringement report has been received or a violation of law is suspected, and in that case will notify the reason and how to object.
6. In the course of providing the Service, Inputs may be transmitted to external AI service providers. Entrustment of the processing of personal information and cross-border transfers are described in the Privacy Policy.

1. Users may use, publish and distribute Outputs within the scope stated on the Service screens. The scope and conditions under which Outputs may be used commercially, and the attribution of rights such as copyright in Outputs, follow separate notices within the Service, and matters not determined by those notices follow applicable laws.
2. Results produced by artificial intelligence may not be protected as works, or the scope of protection may be limited, under the Copyright Act (저작권법) and other applicable laws. The same or similar results may be produced for other Users, and the Company does not guarantee exclusive rights in Outputs.
3. Components used in Outputs, such as voices, music, images and fonts, may have separate terms of use, in which case the notices on the Service screens must be followed.
4. Intellectual property rights in the Service’s software, screen design, trademarks, logos and the like belong to the Company.

1. An outro reading “Made with Tellscene” is attached to the end of videos made free of charge.
2. Where the Company offers paid terms of use such as Pro, videos that meet those terms may be received without the outro, in accordance with the Service’s notices.
3. Users must not publish or distribute a video made free of charge in a way that cuts off or covers up its outro.

1. Channel Connection is an optional feature, and takes place only when the User starts it. The other features of the Service can be used without connecting.
2. Connection proceeds through the login and permission-consent procedure of YouTube (Google) or TikTok. Channel Connection is read-only, and unless the User separately activates a paid posting feature (if one is offered) and separately consents to the permissions that feature needs, the Company does not post, edit or delete videos or other content on the User’s channel or account. If a posting or automation feature is offered, additional terms will apply to that feature.
3. The User must have the lawful authority to connect the YouTube channel or TikTok account they wish to connect and to have its information processed in the Service, and must not connect a channel or account for which they lack that authority.
4. The YouTube Terms of Service and the Google Privacy Policy also apply to connecting a YouTube channel, and by connecting a YouTube channel the User agrees to be bound by the YouTube Terms of Service. The TikTok Terms of Service and the TikTok Privacy Policy also apply to connecting TikTok.
5. Users can disconnect at any time using the Service’s disconnect feature, and can also revoke permissions on the permissions management page of their Google Account or in the settings of the TikTok app (on an English-language screen: Settings → Security & permissions → Apps and websites). When a connection is disconnected, the channel and account information and tokens stored in the Service are deleted in accordance with the Privacy Policy.
6. The Connection feature may be restricted or discontinued due to policy changes, outages, usage limits and the like at YouTube, Google and TikTok.

Users must not do any of the following.

1. Misusing another person’s account or login method, or signing up with false information
2. Having videos made whose content is contrary to laws or public order, or amounts to obscenity, violence, hatred, discrimination, defamation or harassment
3. Using a real person’s face, voice or name without permission, impersonating another person, or creating and spreading videos that cause people to mistake them for fact
4. Using Inputs that infringe another person’s rights, such as copyright, trademark or portrait rights
5. Entering content prohibited by law, such as content that sexualizes children or minors
6. Concealing that Outputs were made by AI in order to deceive others, or using them to spread false information
7. Using the Service abnormally by automated means, circumventing access or usage limits, or reverse engineering the Service
8. Abusing the Credit, payment or refund systems (fraudulent payments, false refund requests, selling or trading Credits, etc.)
9. Separating components of Outputs, such as voice and music, to sell as separate products, or using them to train other artificial intelligence models
10. Interfering with the operation of the Service or with other Users’ use
11. Any other act that violates applicable laws or these Terms

1. The Company may change all or part of the Service as needed for operational or technical reasons. Changes that are unfavorable to Users or that are material are notified on the Service screen or by email by 7 days before the effective date (30 days before, for material changes).
2. The Service may pause temporarily due to maintenance, outages, problems with external services (AI models, payment processing, login providers and the like), natural disasters and so on. Where advance notice is difficult, notice is given afterward.
3. If the Service is ended in its entirety, notice will be given by 30 days before termination, and unused paid Credits held by Users will be refunded under the Refund Policy.

1. If a User violates these Terms or the law, the Company may, after giving prior notice, stop processing Inputs and Outputs, restrict features, suspend use or terminate the contract of use. Where there are urgent circumstances such as illegal acts, the safety of others or the security of the Service, the Company may restrict first and notify afterward.
2. A User who objects to a restriction may explain the circumstances at admin@streamize.net, and if the Company judges the objection to be reasonable, it will lift the restriction without delay.
3. Refunds relating to restrictions on use are governed by the Refund Policy.

When the video production feature is provided, the retention period and deletion method for Inputs and Outputs will be explained on the Service screens. Information that contains personal information is processed in accordance with the Privacy Policy. Users may delete their own Inputs by the methods the Service provides.

1. The Company is not liable where it cannot provide the Service for reasons beyond its control, such as natural disasters, war, communication failures or outages at external service providers.
2. The Company is not liable for damages arising from a User’s violation of these Terms or from a User’s own fault.
3. Restrictions on use caused by the terms, policies or outages of external services such as YouTube, Google, TikTok and Kakao are beyond the scope for which the Company can be held responsible.
4. The Company is not liable for parts of the Service provided free of charge unless there is willful misconduct or gross negligence on the part of the Company.
5. Where a User suffers damage through the Company’s willful misconduct or negligence, the Company compensates in accordance with applicable laws. Nothing in these Terms limits the rights that the law guarantees to consumers.

The Company processes and protects Users’ personal information in accordance with the Privacy Policy.

1. These Terms are interpreted and applied in accordance with the laws of the Republic of Korea.
2. If a dispute arises in connection with use of the Service, the Company and the User will resolve it through good-faith consultation. Consumer disputes may also be submitted for mediation through the Consumer Counseling Center (1372), the Korea Consumer Agency (kca.go.kr) and the Electronic Transactions Dispute Mediation Committee (ecmc.or.kr).
3. If a dispute is not resolved through consultation, a lawsuit may be filed in the court that has jurisdiction under the Civil Procedure Act (민사소송법).

These Terms take effect on October 10, 2026.